About the CRMonCall CRM Solutions

CRMonCall was chosen as a premier North American distribution and hosting partner for Info@Hand, The Long Reach Corporation's flagship CRM product line. With the combination of The Long Reach Corp's vision and leading-edge development expertise coupled with CRMonCall's national customer support presence and proven system implementation process... your organization can be assured your investment will reap rewards for years to come.

The CRMonCall info@hand CRBM System 6.0 blends a best-of-breed Customer Relationship Management system with comprehensive order management (Quotes, Invoices, Sales Orders, allocation of Received Payments, AR balances, Shipping/Receiving, etc..) , a free Self-Service Portal and eStore, project & resource management, service & HR management, IP Telephony, plus optional QuickBooks integration.

An integrated web-based application, this comprehensive customer centric business management system will revolutionize information access throughout your business, and deliver these key business benefits:

• Increased Sales Effectiveness: The most productive lead sources and sales staff are clearly identified on graphical charts.
• Greater Sales Reach: Use the email marketing capabilities to execute and measure new promotional campaigns.
• Reduced Administrative Costs: Information is only typed in once - CRM, product catalog, proposals, invoicing, customer service, project and resource management - all share the same data.
• Improved Efficiency: Everyone in the business knows right away where to find information, without wasting time looking for it.
• Happier Customers (and better customer retention!): Dealing with employees who now know more about them and what's going on in their account.
• Better Management: Sales pipelines that are much better understood provide clear visibility of any business upturn or downturn well before it represents an opportunity or risk for the business.

Because CRMonCall / info@hand is web based, all its benefits are available to every company employee (subject to access permissions you control), whether they are in the office, at home, or on the road. info@hand supports both full-sized PC browsers, and handheld devices such as BlackBerry, iPhone, Palm or WIndows Mobile, and Internet security may be handled either via VPN, or SSL.

While many young companies are not ISO and quality oriented, the bottom line is that a high quality, customer oriented approach has proven to be a winner time after time. info@hand provides the necessary tools to start a young company on the right road. It also creates enormous gains in efficiency and organization in a more mature business.