CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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CRMonCall Mobile: Handheld Device Support

CRMonCall Mobile allows users of wireless phones, iPad^TM, PlayBook^TM or PDAs, with browser support, to access their CRMonCall server. Mobile users may view or update existing data, as well as add new data. Only the principal modules may be accessed using CRMonCall Mobile, including Accounts, Contacts, Opportunities, Leads, Tasks, Meetings, Calls and Cases.

The user interface has been optimized for browsing on smaller screens, and is character-based to conserve bandwidth.

You can try it out at http://demo.crmoncall.com/mobile - this links to the database of our regular demo site, so login as admin/admin.

If on a BlackBerry - make sure that browser options - Emulation is set to BlackBerry. You can also go to this address with a full browser - with interesting results.

CRMonCall Mobile recognizes five classes of device:

If a device only accepts WML, it is a WAP browser.
If it accepts some sort of (X)HTML, then screen width come into play : If width < 320 pixels then it is classed as a small device (most likely a mobile phone, maybe a BlackBerry or a Windows Mobile device such as an iPAQ)
If screen width is in the range 320 - 639 pixels then it is classed as a medium-sized device (many modern PDAs, including Blackberry 8700, and Treo 650/700p)
If screen width >= 640 pixels then it is classed as a large device (most likely a PC/Mac browser, or perhaps a VGA-class PDA such as some Dell Axim models)
iPhone^TM or iPod^TM Touch

Small, medium, large and iPhone devices each have different screen layouts. For small devices, list views are rendered in one column, each label and data item on a separate line, and the same for detail/edit/search layouts. For medium devices, there is still a one-column layout, but with labels on the left and data on the right of the same line. For large devices, there is the usual tabular layout for list views, and a 4-column layout for detail/edit/search screens.

CRMonCall Mobile Access is provided free as part of each CRMonCall.com system deployment. To learn more about CRMonCall Mobile, please contact us at 800-491-9935 or at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .