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  • CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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    On-Demand Business Solutions
  • Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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    Financial & Inventory Management
  • CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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    Project & Resource Management
  • The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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    Customer Support Management
  • As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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    Reporting
See how a full Customer Relationship and Business Management System can help your business become greater...

News & Information

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info@hand 6.6.3 Release Notice PDF Print E-mail

Here is the next maintenance release for info@hand - 6.6.3. You can see the new release live on our demo site here.

Key related software you should be sure to use with info@hand 6.6.3 includes:

* An updated version of the Self-Service Portal & eStore - release 3.8-7190.
* Those using info@hand Finance for QuickBooks will need to use the latest version (IAH-6.6.3-FinanceQB-2.0-7321.zip) with info@hand 6.6.3, or the QuckBooks sync will cease to function. - ask us for it if you need it.
* The Help Pages for info@hand 6.6.3 is a separate loadable module - download it from http://www.infoathand.com/dl/IAH-6.6.0-7190-HelpPages.zip and then load it using the module loader in Admin.

 

WHAT'S NEW IN info@hand 6.6.2/6.6.3?

  • Fix some date-related javascript errors in Chrome browser
  • Fix timesheet issue when data to be saved includes an ampersand
  • Fix javascript error and untranslated fields in French language pack
  • Fixes for Google Gadgets dashlet
  • Fix for very wide popups
  • Use iPhone interface for Android mobile devices
  • Fix issue with CKEditor image inclusion
  • Fix assignment of emails to threads (could cause email rejection due to large header)
  • Update CKEditor to version 3.3
  • Fix saving of system timezone setting
  • Add index to email campaign messages
  • Fix for Account category in B2C mode (thanks to Jonas Nutz) 
  • Fix for Workflow editor - removing a condition could create non-functioning workflows