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  • CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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    On-Demand Business Solutions
  • Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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    Financial & Inventory Management
  • CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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    Project & Resource Management
  • The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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    Customer Support Management
  • As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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Resources for Open Source Compliance PDF Print E-mail

Open source is everywhere today and there is growing awareness that companies have to meet certain obligations when distributing open source software. Here are some useful resources to learn more about open source compliance.

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Ushahidi tracks the Gulf Oil Spill: Open Source Crowdsourcing at Work PDF Print E-mail

On April 20th, 2010, a methane gas explosion ripped apart the operational oil rig "Deepwater Horizon" in the Gulf of Mexico. This accident has become a catastrophe - the largest oil spill in US history. It has damaged the entire ecosystem of life in the Gulf. The ocean waters and shorelines of Gulf states all the way to Florida and the Mississippi river delta continue to be ravaged by the gushing oil. The spill is affecting millions of people, marine life and wildlife.

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Brazil and India: The Next Generation of Open Source PDF Print E-mail

Those of us who follow the growth of open source in the BRIC nations (Brazil, Russia, India, China) know that both Brazil and India are leveraging open source at a rapid pace towards economic development.

India

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Oh and one more thing...open source does support piracy... PDF Print E-mail

And by my earlier criticism of the IIPA position that open source == piracy...there might be something to that. Feel free to copy and distribute any of the open source software I've ever written. Give it to a friend, a neighbor, copy it to whatever devices, run it, use it, rip it and enhance it. I promise...I won't call the cops on you. If that makes you a pirate....ahoy matey...


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To Microsoft, Open Source means "Windows Encumbered" PDF Print E-mail

One of the most interesting things to happen in the past couple of years, is Microsoft's embrace of Open Source. This means different things to various people I've spoken with at Microsoft. Some seem genuinely sincere. Some seem less so. What hasn't changed is Microsoft's behavior to the Open Source community at large.

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Open Source Education: OSI co-organizing POSSE in Silicon Valley from July 6-10, 2010 PDF Print E-mail

Open Source Software has come a long way in the last decade. It has gone from being bleeding edge to becoming mainstream. Every aspect of computing, from the operating system to web applications, has examples of open source software.

As the open source ecosystem grows, the need for talented developers, collaborators and open source experts has burgeoned. Increasingly, Universities want to incorporate the teaching of open source technologies, techniques and business models into their curricula to meet this growth.

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Open Source HardWare Definition PDF Print E-mail
Some friends of Open Source are banging out an OSHW definition. They're doing a good job so far. If you're making open source hardware, make sure that you comply with the definition, and then tell people that you do. I'm going to do that for my "Environmental Sensing with Arduino" talk at OSCON this summer.
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OSI Opposes Barriers To Open Source Software For Television PDF Print E-mail

The Open Source Initiative Board has added OSI to the list of organizations asking that the BBC not be allowed to add digital restriction measures to digital broadcasts in the United Kingdom. The BBC's request to do so is being reviewed by the UK regulator, OfCOM, and OSI is supporting the position statement from the UK's Open Rights Group and encouraging others to do likewise.

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