CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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Info@Hand Services

CRMonCall provides consultation, training, deployment and support of the Info@Hand CRBM system designed to quickly unify your organization's sales, marketing, and business management processes. The Info@Hand CRBM system can offer businesses of any size a competitive advantage in the marketplace by integrating several key components of business management within one easy to use and affordable solution.

Our Info@Hand services include:

Initial discovery of client needs, focusing on unifying the business management needs
Consutation to determine the most effective solution for your organizations CRBM system
Deployment, configuration and hosting of your customized Customer Relationship and Business Management software
On or off-site training of your team
Support, maintenance, and upgrading of the system as needed
Support for data migration from your existing system

Additionally, we provide the following services based on individual client requirements*:

Design and implementation of self-service customer portal (Joomla CMS)
Configuration of QuickBooks Finance module and support for data migration
E-store setup and configuration

* Additional fees may apply depending on client requirements. Applicable fees will be discussed with you during the discovery phase.