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  • CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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    On-Demand Business Solutions
  • Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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    Financial & Inventory Management
  • CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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    Project & Resource Management
  • The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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    Customer Support Management
  • As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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    Reporting
See how a full Customer Relationship and Business Management System can help your business become greater...

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CRMonCall Sales & Marketing Services

CRMonCall can help your organization with additional business growth and employee development services. Via our close partner relationship with OnCall Global Marketing, their team of seasoned sales, marketing and technical professionals that can help your organization thrive in today's competitive business climate. In addition to our leading edge CRBM system services, CRMonCall can assist with the following business management solutions (contact us to find out more).

Out-sourcing targeted lead generation activities necessary to develop and engage our clients in new business opportunities with their prospective customers, the OnCall team can establish a proactive and sustained outreach in which our client’s value proposition is delivered to key executives that possess a global perspective and sign-off authority. CRMonCall reduces your sales cycle by understanding your prospect’s business issues and positioning you as a value-added resource to address specific challenges. We will proactively facilitate the transition of the prospect to our client’s salespeople and “subject-matter experts,” and serve as a strategic resource throughout the sales cycle.

In order to determine a strategy for sales, marketing integration, and consistency, CRMonCall examines:

  • The sales and marketing culture within the company
  • The operational infrastructure
  • The processes in place 
  • The methods of documentation and reporting
  • The message and value propositions 
  • The quality sales pipeline
  • The reasons why prospects fail to engage

A comprehensive examination of the sales skills, habits, understanding, traits, and potential of sales personnel to determine steps to ensure they are prepared to engage decision-makers, effectively qualify opportunities, and secure new business. CRMonCall's services can be retained to work with sales personnel in their day-to-day work in a management and coaching capacity to assist them with implementing best practices, selling more consultatively to higher levels, properly qualifying and managing pipeline activity, and closing real-world opportunities.

Via our sister-firm; Research OnCall, we provide on-demand market measurement, analysis, insight and consultancy to companies in a variety of vertical market segments. We help our clients measure their market opportunities, develop effective business strategies, target their marketing communications and assess their performance... helping them grow their bottom line revenues and enhance their relationships with their customers. Our deliverables comprise many facets, including but not limited to:

  • Focus groups
  • Surveys
  • Market sizing
  • Market definition
  • Product research
  • Sales potential measurements
  • Six Sigma voice of the customer (VOC) programs
  • Data mining and analysis

Utilizing state-of-the-art technologies, our Analytical and Strategic Consulting programs can be limited to a local market area or may be conducted on a much broader scale.