CRMonCall provides an intuitive and cost-effective approach to the management of corporate sales, marketing and customer service information on customer accounts and contacts, sales leads and opportunities, plus activities including calls, meetings, emails, notes and assigned tasks.
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Beyond the robust sales, marketing and customer service features, CRMonCall provides invaluable financial information as part of its unified approach to business management. Optional modules provided at no additional charge enable these capabilities surrounding Order Management and Inventory Management:
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CRMonCall tracks the performance of current projects, and organizes a history of all project-related documents, status reports, tasks and contacts. Utilization, and time booked to project tasks, are also tracked for resources assigned to the project.
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The CRMonCall case management system allows users to track customer problems and resolutions through their life-cycle. CRMonCall also includes a service contract management system that tracks the products on each service contract, and reminds you of contract renewals.
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As your organization grows larger and data becomes more complex, a capable reporting system is a fundamental requirement.A number of predefined standard reports are included with the system, and new report designs may be easily developed and saved for repeated use in future.
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E-Commerce Integration (Joomla/VirtueMart)

The info@hand eStore is an integral part of the info@hand Self-Service Portal. When sales are made via the eStore, details of Account information, Invoices and Payments are automatically posted in info@hand. And if you have the optional info@hand Finance for QuickBooks installed, that same information will be synchronized from info@hand to your QuickBooks database as well.

Additional key features of the eStore include:

Products in the catalog of the info@hand Business Portal may be individually selected as being for sale, or not for sale, in the linked eStore.
Images plus full and brief HTML descriptions of those products are also managed within info@hand for use in the eStore screen displays.
The info@hand product catalog may be synchronized with the eStore catalog, compete with additional details such as product attributes, multi-level product catagories, etc..
When new portal users are created their registration information is automatically added into the eStore records as well, creating a single sign-on common environment for the Self-Service Portal & eStore combined.

Note: Like the Self-Service Portal itself, the eStore is included free with the purchase of the info@hand CRBM.